Mass
human gatherings—such as the Maha Kumbh Mela in Prayagraj, India, and the
annual Hajj pilgrimage in Makkah, Kingdom of Saudi Arabia—represent
unprecedented challenges in crowd safety, emergency logistics, and public
administration. In the hyper-connected digital era, the primary operational
bottleneck in managing such mega-events has transitioned from physical crowd
dynamics to digital information contagion. Misinformation, unverified panic
rumors, and malicious disinformation circulating via encrypted messaging
channels (e.g., WhatsApp) and open microblogging platforms (e.g., X/Twitter)
can trigger catastrophic stampedes, strain emergency healthcare services, and
erode public trust in state authority.
This
study proposes an integrated, multi-modal Artificial Intelligence (AI)
framework combining cross-lingual Natural Language Processing (NLP), dynamic
spatio-temporal sentiment tracking, and automated Retrieval-Augmented
Generation (RAG) models for real-time crisis communication. Analyzing an
empirical dataset of 4.82 million multi-lingual social media posts, public
channel messages, and encrypted network telemetry across Hindi, Arabic,
English, Urdu, Bengali, and regional dialects, this paper evaluates the
velocity, viral mechanics, and psychological drivers of digital panic.
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